Chandigarh Airport faced chaos as IndiGo Airlines cancelled 33 flights, affecting both arrivals and departures.
Passengers were left frustrated due to lack of prior information and minimal on-ground support.
Rajesh Kumar, scheduled to fly to Hyderabad, said, "This is all chaos. No food, no stay facilities, nothing. IndiGo is
giving us very tough times". Kuldeep Singh, bound for Bangalore, expressed concern over potential salary loss due to the
Travellers reported major inconvenience, highlighting the airline’s failure to provide timely updates or assistance. The
disruptions left many stranded and helpless, adding to the nationwide travel turmoil caused by IndiGo’s operational
Civil Aviation Minister Ram Mohan Naidu on Friday blamed IndiGo’s crew mismanagement under the DGCA’s new flight duty
time limitation (FDTL) rules for the large-scale disruptions, delays, and airport congestion nationwide.
He told news agency ANI that despite months of consultations with airlines and smooth adjustment by carriers like Air
India and SpiceJet, IndiGo failed to manage its crew transitions effectively.
To stabilise operations, the ministry granted the airline temporary relief from certain FDTL norms. Naidu said a
committee has been set up to investigate the disruption, determine what went wrong, and ensure accountability for those
SpiceJet chairman and managing director Ajay Singh called the IndiGo flight cancellations “extremely unfortunate” and
said the airline is stepping in to assist by operating 100 extra flights in the coming days. He stressed the need to
understand the reasons behind the disruption and expressed support for the government’s decision to form a committee to