After years of availability in other regions, Google has announced the rollout of Android's Emergency Location Service
(ELS) in India, beginning with the state of Uttar Pradesh. This technology, first introduced in 2016, is designed to
automatically transmit a device's location to emergency responders when a call is placed, potentially shaving crucial
seconds off response times in critical situations.
ELS works by leveraging a combination of GPS, Wi-Fi, and mobile network data to pinpoint the caller's location. This
information is then transmitted to emergency services alongside the call. This is especially valuable in situations
where the caller is unable to communicate their location clearly, whether due to a weak signal, physical distress, or
other factors that impede communication. The feature was extended to US carriers starting in 2018.
According to Google, ELS activates automatically when a user dials 112 – India's national emergency number – or other
designated emergency numbers from an Android device running Android 6.0 (Marshmallow) or later. The company emphasizes
that ELS is a free service that requires no additional hardware or applications. Crucially, Google states that it does
not collect or store user location data; the location information is sent directly from the caller's device to the
emergency services provider.
In Uttar Pradesh, the ELS system is integrated with UP112's command infrastructure and Pertsol's routing intelligence.
This allows emergency responders to instantly view the caller's coordinates and dispatch the appropriate assistance –
police, medical, or fire – within seconds. Google also highlighted a pilot program in Uttar Pradesh, where ELS proved
effective in transmitting location data even for calls that dropped quickly after connecting. Over 20 million calls and
SMS messages were processed during the pilot.
The arrival of ELS in India represents a significant step forward in improving emergency response capabilities. The
ability to automatically and accurately pinpoint a caller's location can be life-saving, particularly in a country with
diverse terrains and varying levels of infrastructure. While currently limited to Uttar Pradesh, the potential for
expansion to other states is significant. However, Google notes that wider implementation requires collaboration with
local emergency services and carriers. Google has provided a public form for governments interested in enabling ELS in
While the timeline for further expansion remains uncertain, the launch in Uttar Pradesh serves as a promising example of
how technology can be harnessed to improve public safety and potentially save lives. The success of the pilot program
underscores the value of ELS, especially in situations where every second counts.
Android users in other states of India will need to remain patient and hope that their local authorities are proactive
in adopting the technology. The integration of ELS is not just a technical upgrade; it's an investment in the safety and
well-being of citizens, providing a crucial lifeline in times of crisis.