Smartphone makers have been given three months to adhere to the directive, which industry executives said companies are
expected to push back on. It will impact manufacturers like Apple, Samsung, Xiaomi, Oppo, and Vivo, among others.
Queries sent to the DoT, and the smartphone makers did not elicit a response until publication.
A senior government official said that the directive is part of a broader strategy to “strengthen cybersecurity and
anti-spam measures”, which also includes a recent directive by the DoT to online communications platforms like WhatsApp
and Telegram to implement SIM binding – which means that these platforms will not be able to run without the SIM card
with which a user had first registered for the service present in the device.
The Sanchar Saathi application is currently available to be downloaded from both Apple’s and Google’s app stores, but
users have a choice on whether they want to install it on their devices. If the smartphone companies were to stick to
the government’s directive, the app would come preinstalled in a new device, or be made available with a software update
on devices which have already been sold.
The app was launched in January this year, and till August, has crossed 50 lakh downloads. A press release by the
government in September said that over 37.28 lakh stolen, or lost mobile devices were successfully blocked using the
app, and more than 22.76 lakh devices had been traced.
The Sanchar Saathi app allows tracking and blocking of lost or stolen phones anywhere in India, based on the IMEI of the
phones. The International Mobile Equipment Identity (IMEI) is a unique 15-digit code that helps phone companies know
which phone is which, helping mobile networks to identify and authenticate devices. The app can also assist police
authorities in tracing stolen or lost devices, which can potentially prevent counterfeit phones from entering the black
market. The app also allows users to report suspected fraud communications via calls, SMS, or platforms like WhatsApp.
Last week, the DoT issued a directive to companies like WhatsApp, Signal, and Telegram, under which users will no longer
be able to access the applications without the SIM card with which they registered for the services on their phones. The
directive will also mean that the companion web services, such as WhatsApp Web, will not be available uninterrupted to
users, as they will be automatically logged out every six hours.
Right now, services like WhatsApp verify a user’s identity by sending a one-time password (OTP) to their mobile number.
But, to follow the DoT’s directive, they will have to start accessing the IMSI of their SIM cards. IMSI stands for
International Mobile Subscriber Identity, and is a unique number that identifies every mobile subscriber globally. It is