Bengaluru: Flight operations at Kempegowda International Airport (KIA) faced significant disruption on December 3 after
IndiGo cancelled 42 flights, impacting hundreds of passengers. The cancellations included 22 arrivals and 20 departures,
with several key domestic routes affected.
Airport sources attributed the cancellations to “operational reasons”, though no detailed explanation has been issued
yet. In addition to the cancellations, four other flights experienced delays due to late arrivals, further contributing
to the travel bottleneck at the airport.
Affected routes included major metro and business destinations such as Delhi, Mumbai, Hyderabad, Chennai, Goa,
Ahmedabad, Kolkata, and Lucknow. Many passengers reported long waiting hours, lack of communication from the airline,
and challenges in rescheduling or securing refunds.
The latest disruption comes a day after another series of cancellations on December 2, raising concerns about possible
continued operational strain.
Passenger Reactions: Outrage and Frustration as IndiGo Flights Face Delays and Cancellations
The disruptions at Bengaluru airport and other hubs sparked widespread frustration among travellers, many of whom took
to social media to share their experiences.
One passenger highlighted the ordeal with IndiGo flight 6E 5189, scheduled to depart from Mumbai to Ahmedabad at 11 pm
on December 2. “IndiGo has been delaying it the whole night, with passengers staying through the night at the gate, and
all flights have raised their prices for alternative flights”, they wrote.
Another passenger reported chaos over IndiGo flight 6E 6722 from Kolkata, which faced a delay of over four hours along
with multiple gate changes. They said, “IndiGo officials lying, misleading passengers. Nothing offered to even elderly,
kids. Yesterday’s flight was cancelled. Most IndiGo flights delayed. DON’T FLY @IndiGo6E NOW”.
Passengers at Delhi Airport also voiced their displeasure over flight 6E 5347, delayed by four hours. One passenger
lamented, “I’m currently wasting my time in the Delhi Airport lounge, thanks to the fabulous efficiency of IndiGo. And
of course, they didn’t bother informing us, because IndiGo believes quality time is best spent at the airport rather