IndiGo Flights Cancellation LIVE: After issuing new directives, govt orders high-level probe; airfares skyrocket

Amid the ongoing IndiGo disruptions, SpiceJet Chairman & Managing Director Ajay Singh on Friday said that SpiceJet has been extending help by running 100 additional flights over the next few days.
"What happened is extremely unfortunate, and it has caused a huge amount of inconvenience to passengers...I am sure the government is working really hard to make sure the problem is resolved at the earliest...I am sure IndiGo is doing its best... We (SpiceJet) are attempting to help by running 100 additional flights over the next few days. It is important to find out what happened and why. We welcome the government's decision to constitute a committee..." he said.
IndiGo CEO Pieter Elbers said that he understands that flight disruptions have caused much discomfort to customers and shaken their belief in IndiGo’s reliability carefully build over past 19 years.
“My colleagues, all the great IndiGo teams and frontline staff have been working relentlessly to address this situation. Rest assured, we are doing everything in our control to not only restore your trust and belief, but strengthen it further over time. Thank you for your patience, understanding and kindness during this difficult time. We shall keep you updated on an ongoing basis,” said Elbers in a statement.
According to ANI, Amid airline's disruptions, he Directorate General of Civil Aviation (DGCA)on Friday said, “In view of the ongoing operational disruptions and representations received from various airlines regarding the need to ensure continuity and stability of operations...the instruction contained in the referenced paragraph that no leave shall be substituted for weekly rest is hereby withdrawn with immediate effect…”
Passengers at Kolkata Airport facing delays or cancellations with IndiGo flights can now seek assistance through the airline’s dedicated support numbers. IndiGo has provided the following helplines for flight-related queries and assistance:
0124-4973939
033-2569 1167
The airline urges passengers to contact these numbers for updates on flight schedules, cancellations, or other travel-related concerns as operations continue to be affected amid ongoing disruptions.
Shiv Sena (UBT) MP Priyanka Chaturvedi on Friday slammed the government after IndiGo cancelled an unprecedented number of flights at multiple airports, stating that there is little purpose in having a Civil Aviation Ministry if it fails to address passengers’ concerns, according to ANI.
"I have submitted a calling attention. I was hoping that the civil aviation minister would give information in the Parliament yesterday itself, but unfortunately, that did not happen yesterday. He held a meeting late in the night and issued some directives, but what is the point of directives if so many flights are still being cancelled? If you are not responsible for rising airfares and passenger grievances, then shut down the Civil Aviation Ministry," she said.